Information for International Researchers


If you are in need of an ambulance or involved in an emergency situation such as a fire, accident or robbery or other crimes, stay calm and call for help. The following emergency numbers are available. An emergency phone call can be made free of charge from any phone including public pay phones. All lines are open 24 hours a day. The 110 or 119 dispatcher will ask questions such as "Was there an accident (jiko desuka)?" "Was there an incident (jiken desuka)?" "Do you need an ambulance (kyukyusha wo yobimasuka)?" and "What is the address (jyusho wa)?" The caller will be required to explain the situation.
  • When notifying the police of a crime, a traffic accident etc. (police station) call 110
  • When calling a fire truck or an ambulance for a traffic accident, a fire or a sudden illness (fire department) call 119
*These are only ever to be used as emergency numbers. When your symptoms or injury is serious and you cannot judge if you should call an ambulance, there is a English telephone consultation service available.
  • Tokyo Fire Department Telephone Service
    • 03-3212-2323
  • Tokyo Metropolitan Health and Medical Information Center ("HIMAWARI")
    • 03-5285-8181
  • Tokyo Metropolitan Medical Emergency Interpreting Service
    • 03-5285-8185

1. When disaster occurs on campus

If an emergency occurs on campus, call the relevant university emergency number below. Also, in any situation, contact the administrative office of your faculty/graduate school. If you wish to have an escort when traveling through campus, you can request the university's escort service to provide you one by calling the number at right:

  • Hongo Campus Security Office
    • 03-5841-4919
  • Komaba Campus Security Office
    • 03-5454-6666
  • Kashiwa Campus Security Office
    • 04-7136-3010


Complete the information on the Emergency Contact Card and make copies for each member of your family to carry with them.

The card provides first responders and your name, address, phone number and other basic information. If you have medical conditions that need to be communicated or want to list your primary care physician, write on back of the card.

2. Preparation for emergencies

Earthquakes occur frequently in Japan and sometimes tsunamis accompanying earthquakes can also occur. You should keep yourself prepared for the possibility of major earthquakes, flood or other disaster.

Home preparations
  • Prevent objects such as furniture or electrical appliances from falling over by securing them in place.
  • Check your emergency survival kit regularly to see if the food use-by date has expired or any necessary items have gone missing so that the kit is usable when it's needed.
  • Participate actively in disaster prevention drills conducted in your local community.
  • Prepare a survival emergency backpack (flashlight, batteries, portable radio, lighter, matches, candles, nonperishable food and bottled water for two or three days, thick cotton gloves, tarpaulin, extra clothes, pens and notepad and first-aid kit.)
  • Besides these items, make sure you keep valuables (passport, alien registration card, bankbooks, cash, medicines) handy.
  • If you live with family, make sure to know each other's telephone numbers and decide in advance where you should meet after a major disaster.

3. When an earthquake strikes

What to do when there is an earthquake

Even the most violent of tremors lasts for only about one or two minutes with any aftershocks generally being weaker. When an earthquake strikes, remember the following points so that secondary disasters, such as fires and serious injuries, do not occur.

  • Turn off all possible sources of fire (gas equipment, electric appliances, etc.)
  • Open a door or window to scure an exit. Do not rush outside in a panic because there is danger of falling items, such as falling billboards.
  • Protect yourself by crawling under a sturdy table or desk or some other item of furniture.
  • Obtain accurate information from such as TV or radio.
  • Check on the safety of your neighbors and assist them if you can.
  • If you are outdoors, cover your head and watch out for falling glass from broken windows.

When leaving to find refuge

In the event a severe earthquake occurs, evacuate to a nearby shelter designated by the community. In many cases the designated shelter is a local elementary or junior high school, so their locations should be confirmed in advance. Please note that the evacuation site on Hongo Campus is at the square in front of the Yasuda Auditorium.